Nishikawa Laurie DDS

Contact Information

  • 15651 Imperial Highway Suite 204
    La Mirada, CA 90638
    United States
  • Phone: (562)943-3794
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I have some serious health problems and significan.., 04-05-2012 08:20AM

By: Doug Flood

I have some serious health problems and significant dental issues and was seeking some help to get a treatment plan going before things get any worse. I have medication (blood thinners) that I need to be off for several days so I can actually have work done. I spoke with Dr. Nishikawa and was looking forward to getting in to see her, she had a billing lady call me and confirm the appointment (she was very rude) but we scheduled the appointment anyway. She wanted me to bring in x-rays that were done a couple months ago. I went to that office yesterday and they were closed, I stopped by the morning of the appointment but they were not open yet.

So I went to the appointment without the x-rays. When I arrived, this same rude lady came up and said the Dr. would not see me without x-rays and it would cost me money to have the Dr. see me. I have a Humana PPO dental plan, I was surprised how poorly she was treating me, then she said to go get the x-rays and call her when I have them. I like many others out there have been through some tough times the last couple years. Having taken off two days this week already due to an infection in my mouth that was so painful I was ready to kill myself I found myself in front of a lady that was so indifferent to my situation I was completely astonished at her lack of concern for me or my dental issues.

This is by far the worst experience in any setting I have ever been involved in and I have spent 25 years in healthcare.

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