Moreno John Dr

Contact Information

  • 1031 Avenida Pico
    San Clemente, CA 92673
    United States
  • Phone: (949)487-9220
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Dr. Moreno & staff are very nice. Unfortunatel.., 04-05-2011 09:12PM

By: Samantha Y

Dr. Moreno & staff are very nice. Unfortunately I cannot say the same for their quality of work. I had all mercury dental work removed & had a porcelain/metal inlay done, as well as a root canal.

The mercury removal seemed to go fine, but the inlay was done poorly. It needed to be replaced in less than 3 years (should last more than 5) and he left a large gap between my molars. I also realized that they never billed my insurance for the work. I paid $700 out of pocket. I was told they billed my insurance and that this was my portion.

The root canal was a disaster! I made three separate visits to his office and he punctured through the tooth & into my gums. My jaw had swollen up to the size of a baseball & was badly infected. I called Dr. Moreno and he said he would call in pain killers & anti-biotics. The swelling & pain became so bad that I had to call an endodontist for an emergency tooth extraction on a Saturday morning. You would not believe the amount of pain & infection that lay under the tooth. Sadly it could not be saved.

After being billed several hundred dollars for the bad canal, I was charged $1700 to replace the missing tooth by an oral surgeon. I asked Dr. Moreno to return the $ I paid him, and he said that he did the work with the tooth. I persisted and he said that he would return my money. I never received it.

There are other dentists out there that do better work, and know how to bill insurance correctly. My advice would be to keep on looking.

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