Longo Charles R DDS

Contact Information

  • 514 Towne Drive
    Fayetteville, NY 13066
    United States
  • Phone: (315)637-1235
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Both my husband and I have decided to leave Dr. Lo.., 09-30-2011 06:14AM

By: anonymous patient

Both my husband and I have decided to leave Dr. Longo mainly because of his staff, especially his dental hygienist. There used to be a wonderful hygienist, but the one there now is just awful. She talks too much, she does a poor job at cleaning, and she takes too long. His receptionist is disorganized and can be quite rude sometimes. You get the answering machine a lot. When I've left messages to cancel my appointment, the receptionist calls you back and she leaves a message saying she's returning your call, you call back and get the answering machine and indicate you need to cancel (again). This goes on and on. You figure that after 3 or 4 calls telling them you are canceling, they would get it, but then on the date of your appointment, you get a rude call from the receptionist asking where you are! I can't honestly say how the dentist is because I barely ever saw him. He seems to be well liked by his patients.

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