Konishi Orthodontics

Contact Information

  • 135 West Johnson Street
    Palatine, IL 60067
    United States
  • Phone: (847)358-1957
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Reviews

Two kids full payment covered for comprehensive br.., 07-30-2013 11:11AM

By: Robert Wong

Two kids full payment covered for comprehensive braces and services, but the follow up services were not honored. With two appointments which my kid went to get the broken bonded retainer replaced and he sent her home with many excuses - "she's 18 why are you asking you parents...", "she didn't tell me what she want", "we have no more slot time now". Basically that’s using ways to not honor the service deceptively. When we went to ask what happened at the office he called the cops without answering any of our inquiry or make any appointment to discuss the service. Beware of those professionals without any reviews, or shall I say unprofessional office dealings.
In the past our two kids informed us the procedure were quite rough; scratches on the worked area, the wiring popping out and jagging the gums, and comment that was beyond professional mannerism. Unfortunately you can't back out of the contract when it's paid service. But I don't think he has to resort to this type of practices and only thing I want is other consumer to take note. Beware of those professionals without any reviews, or shall I say unprofessional office dealings.

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