Comfort Dental Spa

Contact Information

  • 5121 108th Street
    Corona, NY 11368
    United States
  • Phone: (718)699-9500
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Reviews

Worst Office Manager EVER! I went to the office be.., 08-02-2012 12:59PM

By: Jessica

Worst Office Manager EVER! I went to the office because I was in pain bc of a root canal and I went back a week later to finish it and Ms. Walker said that she had only scheduled me for a routine cleaning and that she needed my records from another dental office. If she hadn't receive my records wouldn't have been nice to call me and let me know nothing could be done bc of the lack of info??? Nope. No one called. I missed school bc for this appt. and then as I was visibly upset, she acted like it was my fault. Later that week I called to make sure she sent the required authorization for the root canal and she said no she did not send it bc she did't have my records. She was more focused on the dr. getting more money for a cleaning and a filling than a much needed root canal! I said I was not concerned about the rest, I was interested in my root canal. She called me belligerent. Yes, ppl. This is the type of dental office that calls hurt patients belligerent. Moreover, she said that I was to no longer be attended at this office. I said, your actually gonna leave me with a half drilled tooth". This made her react and she said after that I would no longer be taken there. I actually wasn't planning on going back at all bc who wants to go to a dentist office that focuses on cleanings and not the actual problem.

Patient name was Kaylee Soto. She was supposed to .., 01-19-2011 05:01PM

By: rafael soto

Patient name was Kaylee Soto. She was supposed to have surgery, they had her waiting for 1hr and half. I cant understand why have a client wait so long. I believe that's no way to treat customers. If they tell me 5 p.m why not call me within 5 to ten minutes not 1hr and 30 mins. This incident happened Jan 18. How are you going to keep customers that why or more important more referals. Kaylee was going there for three years, and im not taking my business somewhere that thinks my time isn't valuable. Any questions 347-260-8565

Im really upset i was there with my 5yr kid they t.., 01-19-2011 04:51PM

By: rafael soto

Im really upset i was there with my 5yr kid they tell her to be there at 5 pm. Thet had her waiting one and half hour. i walked out upset. Dental spa dont have a clue on keeping appointments on time. They just lost a customer. If manager gets to read this please call me 347-260-8565 thank you.

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